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Innovatum Provides the Best Support in the Industry
Innovatum’s competitive edge lies in our decades of consistent, extraordinary, support and is largely why customers approach us to handle their life sciences labeling and data management needs. It’s all about treating our customers the way we would want to be treated by our vendors. Phones are answered by people instead of machines, all support is tier one level provided by project managers who implement the product, and problem resolutions come in minutes instead of days. We understand what mission critical means, and we dependably deliver.
No Shared Guesses
All information about the most effective use of the ROBAR system is delivered directly by Innovatum to our customers under maintenance. We do not send customers to on-line support blogs or user groups in the hopes they can find applicable and accurate information. Innovatum is commonly known for having the best support and project management in the industry, for good reason. We are always just a phone call or email away, any time of day.
Single-Tenant Only Cloud Based Solutions
ROBAR systems from Innovatum are available as on premises, hosted, or SaaS. Hosted and SaaS ROBAR solutions are always single-tenant. Single-tenancy ensures the strongest security and fewest business interruptions, because your company has its own dedicated servers.
Your Choice Of Cloud Based Solutions
Our customers often come to us with their own cloud hosting contracts in place: Azure, AWS, or Oracle, the provider of choice presents little challenge. ROBAR is developed and maintained on virtual machines. Everything is easily ported to your choice of platforms, including on premises environments.
No Customizations Required
Innovatum is responsive to requests and enhances its base software instead of producing customizations to fit a specific customer’s needs. ROBAR is enhanced and maintained following GAMP 5, using a trunk and branch approach. This policy ensures that all regression testing and internal validation for the ROBAR product line is performed against all versions.
No Need to Hassle With Archives
Whether hosted, SaaS, or on premises, ROBAR’s underlying software design keeps decades of labeling data instantly available without a need to manage and search archives. All authorized label reprints are made simple, quick, and auditable.
Life Sciences Focus
Innovatum maintains a tight life sciences focus, and our executives participate in industry associations, conferences, and committees to stay on the pulse. Maintaining close partnerships with our customers also ensures that ROBAR continues to deliver the functionality needed by the niche industry we serve.
A Complete Modular Solution
ROBAR is a complete family of integrated products for life sciences labeling. While other labeling system vendors refer you to their partners to build multiple enterprise system integrations, the ROBAR approach is to build one set. Products within the ROBAR family are modular and therefore can be added as needs increase. Enterprise labeling, regulatory, product data management, regulatory data submissions, and quality assurance are all handled from one source. Innovatum invites you to conduct a labeling system comparison to learn what you may be missing.
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Innovatum, Inc.
1400 Buford Highway Suite B2 Sugar Hill, GA 30518