Terms of use.

1.Accepting these terms.

These terms govern your access to and use of innovatum.com and everything we publish through it: pages, content, forms, documents and resources. The site is operated by Innovatum, Inc. ("Innovatum", "we", "us" or "our").

By using the site you agree to these terms and to our privacy notice, which is linked in the footer of every page. If you do not agree, do not use the site. If you are using it on behalf of an organisation, you are confirming you have authority to bind that organisation, and "you" means both you and it.

2.What these terms do not cover.

They apply to this website only. Three things they do not govern:

• Use of our software. Access to RONOVA, or to ROBAR for customers still running it, is governed exclusively by the licence, subscription or services agreement and any statement of work executed between Innovatum and the customer. Nothing on this site grants any right or licence to use our software.
• Support and professional services, which are governed by the applicable customer agreement and the support terms it references.
• Validation, qualification and regulated use. Any documentation, testing or qualification obligation relating to use of our software in a regulated environment sits in the customer agreement, not here.

3.Where a signed agreement wins.

If anything in these terms conflicts with an agreement signed between you and Innovatum, the signed agreement controls on its subject matter. These terms do not vary a contract you already have.

4.Changes to these terms and to the site.

We may revise these terms by posting an updated version and changing the date on this page. Changes take effect when posted unless we say otherwise, and continuing to use the site afterwards means you accept them.

We may also change, suspend or withdraw any part of the site at any time. It is a marketing website rather than a service you are paying for, so we do not promise to keep any particular page in place.

5.What you may do with this material.

You may read the site, print or download what we publish for download, and use it for your own business or personal information. That includes putting it in front of colleagues and into a procurement or supplier file.

Quoting is welcome. Quote a passage, attribute it to Innovatum and link to the page it came from, and you need no further permission. That applies to people and to machines: this site is written to be read by answer engines as well as by readers, and our robots.txt sets out which automated crawlers are allowed.

What you may not do is republish the site wholesale, present our material as your own, or strip the copyright, trademark and attribution notices out of anything you take. All rights we have not granted here stay with us.

6.What you may not do.

Specifically, do not:

• use the site in breach of any law, regulation or third-party right
• copy, republish, sell, licence or make derivative works from the site beyond the quoting and internal use described above
• reverse engineer or try to derive the source of the site or anything served through it, except where that restriction is prohibited by law
• crawl or scrape the site in a way our robots.txt does not allow, or in a way that degrades it for other people. Automated access is governed by robots.txt, which is deliberately open to search and answer-engine crawlers and closed to a handful of tools that consume crawl budget and return nothing
• probe, scan or test the security of the site or the systems behind it, or get around any authentication, security or rate-limiting measure
• interfere with the site or its infrastructure, including by sending malware, attempting a denial-of-service attack, or putting an unreasonable load on it
• submit false, misleading or fraudulent information through any form, or impersonate anyone
• use the forms to send unsolicited commercial messages. They carry automated anti-spam checks and submissions that fail them are rejected
• frame, mirror or link to the site in a way that misrepresents your relationship with us or is likely to confuse anyone about it

7.Our material and our marks.

The text, design, diagrams, images, documents, page layouts and code on this site belong to Innovatum or to its licensors, and are protected by United States and international copyright, trademark and other intellectual property law.

Innovatum, RONOVA and ROBAR, together with our logos and product names, are Innovatum's marks. Do not use them without our written permission, beyond factual and non-confusing references to Innovatum or to our products, which are always fine. Other companies' names and marks that appear on this site belong to those companies, and their appearance implies no endorsement or affiliation in either direction.

8.What you send us.

You are responsible for what you submit through this site, and by submitting it you confirm you have the right to and that it breaks nothing in these terms.

Do not send confidential, proprietary, regulated or sensitive information through this website. That means no patient data, no protected health information, no other people's personal information, no trade secrets and nothing covered by a confidentiality obligation. What you send through this site is not treated as confidential unless a signed agreement between us says it is. If you need to send us something sensitive, ask us first and we will arrange a route for it.

If you send us a suggestion, an idea or a feature request, we may use it for any purpose without restriction, attribution or payment. That is not us claiming ownership of your thinking; it is so that acting on a good idea does not require a negotiation first.

9.The content here is information, not advice.

This site describes regulatory frameworks, including 21 CFR Part 11, 21 CFR Part 820, EU MDR and IVDR, EUDAMED, Annex 11, UDI requirements, GS1 standards, GxP expectations, and ANVISA and NMPA requirements. It does so to be useful rather than authoritative. Regulations are amended and pages age, so read the current official text before relying on any of it.

Nothing on this site is legal, regulatory, compliance, quality or medical advice. You are responsible for determining your own regulatory obligations and for the compliance, validation and qualification of your own systems and processes. Take your own advice for your own products.

Descriptions of what our software does are for orientation. They are not a specification, not a warranty, and not a representation that a product will meet your requirements or produce any particular result.

Anything we say about a roadmap, a planned feature or release timing reflects current intent only. It is not a commitment, it can change without notice, and you should not make a purchasing decision in reliance on it.

We aim for accuracy and do not warrant that everything here is complete, current or free of error. We may correct or change any of it at any time.

10.Pricing on this site.

The figures published on the pricing page are approximate starting points for a shape of deployment, stated as such, and they depend on configuration. They are not an offer and they are not a quotation. A price becomes binding when Innovatum issues a quote and you accept it.

11.Demonstrations.

A demonstration of RONOVA runs on generic data and generic labels. We do not build a demonstration on your artwork or your data, and anything shown in one is illustrative rather than a commitment about your configuration. We are glad to discuss how the system would work for your particular workflow and requirements.

12.Links out.

Where this site links to a regulator, a standards body or another third party, the link is there because it is useful. We do not control those sites, we do not endorse them, and we are not responsible for what they say or whether they work. Your dealings with a third party are between you and them.

13.No warranties.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS SITE AND EVERYTHING ON IT IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. INNOVATUM AND ITS SUPPLIERS AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR TRADE USAGE.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ANY SERVER SERVING IT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU TAKE ON THE RISK OF USING IT AND OF RELYING ON ANYTHING IT SAYS.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this may not apply to you.

14.Limitation of liability.

This clause has not been settled, and it is left unwritten rather than filled in from a template. What can be said now is the part that is not in doubt: any limitation here applies to this WEBSITE only. Liability relating to our software or services is dealt with in the applicable customer agreement, and nothing on this page excludes or limits liability that cannot lawfully be excluded or limited.

15.Indemnity.

You agree to defend and indemnify Innovatum and its affiliates, officers, directors, employees and agents against any claim, demand, damage, loss, liability, cost or expense, including reasonable legal fees, arising out of your use of this site, your breach of these terms, your breach of any law, or your infringement of anyone's rights. We may take over the defence of any such matter at your expense, and you agree to cooperate with it.

16.Export control and sanctions.

This site and anything obtained through it may be subject to United States export control and sanctions law, including the Export Administration Regulations and the regulations administered by the Office of Foreign Assets Control, as well as the export law of other countries.

By using the site you confirm that you are not located in, organised under the laws of, or ordinarily resident in a country or territory under comprehensive United States sanctions, and that you are not a person United States persons are prohibited from dealing with. Do not access the site, or export or transfer anything obtained from it, in breach of those laws.

17.Copyright complaints.

If you believe something on this site infringes your copyright, write to us at the address at the end of this page. Tell us what work you say is infringed, where the material is on this site, how to contact you, that you believe in good faith the use is not authorised, and that the information you are giving us is accurate.

We will look at it and take the material down if the complaint is well founded. Everything on this site is our own or licensed, so this is a route we expect to be used rarely, most plausibly about an image carried over from the previous site.

18.Ending your access.

We may suspend or end your access to this site at any time, with or without reason and without notice, and if we do, the permission to use our material described above ends with it. We may also investigate suspected breaches of these terms and act on them, including by blocking access and reporting activity to law enforcement.

The sections on our material and our marks, what you send us, information not being advice, no warranties, limitation of liability, indemnity, export control, governing law and this section all survive the end of your access. They are referred to by name rather than by number deliberately: these sections are numbered automatically, so a number written into the text would point at the wrong clause the first time one moved.

19.Governing law and where disputes go.

Innovatum is a United States company based in Georgia, so Georgia law is the starting point for these terms and for any dispute about them or about this site, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

20.The general clauses.

These terms, with our privacy notice and any notice posted on this site, are the whole agreement between you and Innovatum about this website, and they replace any earlier understanding about it. They do not touch a signed agreement about anything else.

If any provision turns out to be unenforceable, it is narrowed or removed to the least extent necessary and the rest stays in force. If we do not enforce something straight away, we have not given up the right to enforce it later.

You may not transfer these terms to anyone else without our written consent. We may transfer them, including as part of a merger, acquisition or sale of assets. They create no rights for anyone who is not you or us, and nothing in them makes us partners, agents, employers or fiduciaries of one another.

Headings are there to help you find things and do not affect how any of this is read.

21.Contacting us.

Innovatum, Inc., 1400 Buford Highway Northeast, Sugar Hill, GA 30518, United States. Use the contact page for anything about this site or these terms.